Service Design and Digital Pedagogy: Managing the Creation of a Learning Space for the Energy, Real Estate, and Construction Fields

This paper will investigate how professionals from the energy, real estate, and construction fields can update their knowledge regarding energy transition using service design and digital pedagogy, recognizing that these people will be working full-time. The Uusimaa has an aim to be carbon neutral by 2030, and this will require a change from the old ways of producing energy to new ways. The energy transition in this manner will need to be implemented through re- educating people on the go. Semi-structured interviews were conducted to understand the specific needs of the professionals in question. This qualitative study will show that digital pedagogy and service design are still quite novel approaches, and not many studies have coupled them specifically in the energy field.