It will soon be spring up here and I see there is yet another scientific report saying the ice is thinning, that since the 1970s this has been a measured pattern and that in the not so distant future the northern passages will be free of ice for navigation in the summer. Cimate change. Changing climates if you ask me! Perhaps I will finally take a trip over to my Canadian relatives. All these changes disturb me though. I nodded off yesterday having read this news and had a strange dream.
The first nordic MakerCon conference took place in Oslo between 17th – 18th of October 2014, with AHO well represented at the event. It saw contribution from both alumni students, faculty staff, as well as design researchers from the Institute of Design at AHO.
As customer experience becomes a central arena for service competition in saturated markets, examples of good service experiences become more common and abundant. We all heard the cases of the Heineken museum, Disneyworld, Apple retailing shops, Starbucks cafes and LEGOLAND. Although all those are great examples of good and thoroughly designed experiences, they don’t make for much of our daily lives.