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AT-ONE

People (4)

Clatworthy, Simon

Professor

Simon is professor of interaction design at AHO and is responsible for the area of Service Design at the school.

Simon started working with interaction design using participatory design methods for the design of  control rooms in 1983. Since then his work has swung between research and professional consultancy. He built and led a successful multidisciplinary team at Telenor that developed future business concepts for mobile services and interactive TV. He has led a large Nordic ICT consultancy, run his own company and been in a dot.com start-up.

His research interests stem from his MBA in Design Management, and have very much focussed upon the role of design at the strategic and tactical levels of an organisation. His focus during the past years has been upon enabling organisations to create value from incorporating design into the innovation process. More recently he has started to focus upon how organisations should change such that they can better develop and support the delivery of memorable customer experiences. This bridges multiple disciplines from marketing, organisational design, change management and service design.

Simon is responsible for AHOs participation in the Centre for Service Innovation (CSI) and leads one of the major themes; Brand and Customer Experience.

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Gloppen, Judith

PhD-fellow

Judith Gloppen holds an MBA in Design Management from the University of Westminster, London and her business education from the Norwegian School of Management (BI). She learned the value of the strategic use of design in a holistic perspective while being responsible for the strategy and the development of the souvenir products for the Lillehammer Olympic Winter Games. As responsible for developing and implementing the design strategy for the successful service brand Flytoget in Oslo, she combined business strategy with the knowledge and approaches of designers. Before starting her PhD studies as part of the AT-ONE research project at AHO, she was a business advisor at the Norwegian Design Council. This is also her current position after a three-year leave of absence to work on her PhD. She served as an advisory council member of the Design Management Institute (DMI) 2003 – 2012.

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Troye, Rachel

Professor

Rachel Troye is Head of the Institute of Design at AHO as of January 2012. She is also Pro-Rector with responsibility for branding and communication for AHO. She is professor and teaches visual communication, brand identity design and design management at AHO as well as other design schools in Norway. She has also been in charge of several interdisciplinary projects across the school such as AHO WORKS, which exhibits all the students’ work.

In her 20 years of professional practice as a graphic designer in Switzerland and Norway Rachel Troye has taken part in and had responsibility for a broad range of clients and projects. These have ranged from big international corporations like BMW Worldwide, ABB, and The Airport Express Train in Norway to varied cultural projects and NGOs.

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