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CSI (Centre for Service Innovation)

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The Centre for Service Innovation (CSI) is one of several centres for research based innovation that are being set-up in Norway. They are funded jointly by the Norwegian Research Council (NFR) and industry, together with a proportion of own funding from research partners. This centre for research based innovation will become Norway’s primary competence centre for innovation in services. CSI is led by the Norwegian School of Economics and Business Administration (NHH) and AHO has a central role in the centre, leading one of the four innovation themes. The centre is expected to receive funding for an eight year period, starting in April 2011. More »

Pit Stop – Centre for Service Innovation

Its been a year since the upstart of the CSI project and Tuesday 2nd October saw the first major update of research that has taken place so far.    

The theme of the event, PIT STOP was a chance to exchange knowledge and encourage collaboration. Researchers are getting deep into their work and planning their experiments. The business partners are working hard to include brand and customer experience into projects.

The event was a chance to get people together to find further areas of collaboration as well as to experience new ways of New Service Development together with Work/Play/Experience who use storytelling and enactment in their service design process.

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