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Karianne Rygh




Karianne Rygh is a PhD-fellow at AHO researching tangibility in service design approaches in the development of care services in public health. The research is conducted in collaboration with the research partner Centre for Connected Care (C3), with the aim of accelerating the adoption and diffusion of patient centric service innovations within healthcare. Through her PhD, Karianne investigates the relational challenges of resource re-configuration within the design of new healthcare services and how multidisciplinary service development teams can be better supported through the design of tangible tools.

As a designer, researcher and design educator, Karianne brings hands-on, explorative making into academic research, writing and teaching within the areas of product, service and systems oriented design. With an interest in how formally trained design competencies within industrial, graphic and interaction design can be applied to new, emerging contexts, she has researched and developed tangible tools and design probes for research labs, private companies and public organisations. Her work on tangibility in tools and methods has been internationally recognised within the fields of Interaction design, Service design, Co-design and New Product Development.

Karianne holds a Master of Social Design from Design Academy Eindhoven and a Bachelor of Industrial Design from Swinburne University of Technology.


Centre for Connected Care (C3)|Tangible Service Design Artifacting in Public Health

Publications (8)


Coassessment Framework to Identify Person-centred Unmet Needs in Stroke Rehabilitation: A Case Report in Norway

Objective To describe unmet needs and values in stroke rehabilitation using the Health Value Framework and the associated co-assessment tool Health Value Spider, a framework designed to identify and prioritise unmet needs based on health technology assessment (HTA). Setting The study took place at Oslo University Hospital, Norway, from February to April 2019... Read »


Book chapter

The Use of Tangible Tools as a Means to Support Co-design During Service Design Innovation Projects in Healthcare

To meet the complex societal and economic challenges facing healthcare service provision, the public sector is dependent on new partnerships and networked collaboration in order to meet policy and program goals. The medical culture with its deeply institutionalized ways of working combined with siloed expertise makes such collaboration and organizational change especially difficult... Read »

Conference paper

Pre-fuzzy front end alignment of multiple stakeholders in healthcare service innovation – Unpacking complexity through service and systems oriented design in Strategy Sandboxes

Contemporary health systems are deeply complex, organisationally and temporally. Recently, focus has increasingly been given to patient experiences and needs (LaVela & Gallan, 2014) and to developing services that accommodate a diversity of needs within formal institutions and their extensions into society... Read »