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Jonathan Romm is currently employed as an associate professor at The Oslo School of Architecture & Design (AHO). He is also a senior designer and partner at Halogen, a Norwegian design agency.
Until 2011 Romm was employed as the Institute Leader of The institute of design and vice Rector at Oslo School of Architecture and Design, in Norway. He has also been responsible for organising and teaching at the master course of service design at AHO.
Jonathan has been working in various international and local design projects with companies like Samsung, Telenor, Oslo Sporveier and The Danish Broadcasting Corporation.
He is an experienced project-manager and an enthusiastic coach and process facilitator. He has headed several innovative and inter-disciplinary collaborations and research projects with academic institutions, public organisations and commercial companies.
Specialties:
Innovation management/Design management/Design thinking
Service design/Systems oriented design/User experience design
Interaction design/Industrial design
Centre for Connected Care (C3)|delTA|RECORD|Spaces for designing healthcare
Exploring the practice of healthcare service design in the context of embedded service design labs The complex characteristics of healthcare systems and wicked nature of problems that arise in such settings can challenge service design practice to develop new methods and ways of working... Read »
Objective To describe unmet needs and values in stroke rehabilitation using the Health Value Framework and the associated co-assessment tool Health Value Spider, a framework designed to identify and prioritise unmet needs based on health technology assessment (HTA). Setting The study took place at Oslo University Hospital, Norway, from February to April 2019... Read »
The use of service design to support healthcare innovation has increased over the past decade. Recently, a growing number of design labs have been established to facilitate service design processes inside healthcare organizations... Read »
This study examines the impact of conversations in public healthcare service design. We define what constitutes design conversations and the role they play in design processes for complex adaptive systems (CAS). Then, we explore the nature and use of conversations in two embedded design lab interventions in two hospital settings... Read »
In recent years, there has been a growing investment in service design to transform healthcare. While existing literature describes several trade-offs related to catalysing change in complex settings, there has been little understanding to date ofhow practising service designers in healthcare respond to these choices... Read »
Contemporary health systems are deeply complex, organisationally and temporally. Recently, focus has increasingly been given to patient experiences and needs (LaVela & Gallan, 2014) and to developing services that accommodate a diversity of needs within formal institutions and their extensions into society... Read »
Designers increasingly find themselves facilitating large-scale design events. Yet few have explored design facilitation as an emerging practice. This article examines the design facilitation practices used in two Norwegian case studies of multi-stakeholder events. We focus on the contextually designed tools designers create to help them facilitate... Read »
This study examines the design practice in socially complex domains, such as the facilitation of highly participatory processes for migration and healthcare innovation. We conceptually propose a visual lens that helps unpack the design practice in a way that has not been done before. This tool highlights different dimensions that underlie the design practice... Read »
Systems oriented design (SOD) combines design thinking with systems thinking. The method helps you create a holistic overview of complex problems and align valuable insights from different stakeholders such as experts and users... Read »