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CSI (Centre for Service Innovation)

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About

The Centre for Service Innovation (CSI) is one of several centres for research based innovation that are being set-up in Norway. They are funded jointly by the Norwegian Research Council (NFR) and industry, together with a proportion of own funding from research partners. This centre for research based innovation will become Norway’s primary competence centre for innovation in services. CSI is led by the Norwegian School of Economics and Business Administration (NHH) and AHO has a central role in the centre, leading one of the four innovation themes. The centre is expected to receive funding for an eight year period, starting in April 2011. More »

This project has been completed

Innovating for Trust – Book Launch

CSI (Centre for Service Innovation), July 30, 2017

This book adopts a multidisciplinary approach to innovation, and argues that because innovation is always risky business, trust is an essential premise and outcome of successfully designing, developing and finally launching innovations. Each part of the book encompasses a different aspect of innovating for trust. It begins with the notion of trust, before covering the importance of trust in future thinking, business model innovation, service design, co-creation, the innovative organization and self-service technologies. It concludes with the importance of trust in commercializing innovations. Read more »