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Strategic design of affordances and metaphors in tangible tools for co-creation

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Rygh, Karianne


Karianne Rygh is a service design PhD fellow at the Oslo School of Architecture and Design (AHO) developing research on the strategic design of tangible tools used in co-design processes. With an industrial design background and a Master of Social Design, Karianne has several years experience as a Research Associate in the Readership of Strategic Creativity at Design Academy Eindhoven, researching networked collaboration in the development of Product Service Systems.

Seeing the need for industrial designers to experiment and explore throughout their research, she co-founded the design- and machine-lab, the MINT, in the Netherlands, an experimental environment facilitating designers to practice hands-on research by design. This lab is used in the prototyping of tools through the course of her PhD.

The PhD thesis focuses on how multidisciplinary communication and collaboration can be facilitated and fostered through the use of strategically designed tools for co-design processes. The research is conducted in collaboration with the research partner C3 – Centre for Connected Care, with the aim of accelerating the adoption and diffusion of patient centric service innovations within healthcare.

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Clatworthy, Simon


Simon is professor of interaction design at AHO and is responsible for the area of Service Design at the school.

Simon started working with interaction design using participatory design methods for the design of  control rooms in 1983. Since then his work has swung between research and professional consultancy. He built and led a successful multidisciplinary team at Telenor that developed future business concepts for mobile services and interactive TV. He has led a large Nordic ICT consultancy, run his own company and been in a dot.com start-up.

His research interests stem from his MBA in Design Management, and have very much focussed upon the role of design at the strategic and tactical levels of an organisation. His focus during the past years has been upon enabling organisations to create value from incorporating design into the innovation process. More recently he has started to focus upon how organisations should change such that they can better develop and support the delivery of memorable customer experiences. This bridges multiple disciplines from marketing, organisational design, change management and service design.

Simon is responsible for AHOs participation in the Centre for Service Innovation (CSI) and leads one of the major themes; Brand and Customer Experience.

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